Your Privacy Our Priority
boos96 is committed to protecting the personal information of every player. This policy explains how we collect, use, store and protect your data in line with best practices in the online gambling industry.
Our Commitment
Six Data Protection Principles of boos96
We follow international security standards to ensure your personal information remains protected at all times.
Robust Data Security
All personal information is stored using 256-bit SSL encryption technology. Access to your data is restricted to authorised staff only, with audit logs reviewed on a regular basis.
Control Over Your Account
You have the right to access, correct or request the deletion of personal information we hold. Any request will be processed within a reasonable timeframe through our support channels.
No Data Sales
boos96 does not sell, rent or trade players' personal information to third parties for marketing purposes. Your data belongs to you — not a commodity.
Full Transparency
We clearly state why each type of data is needed, how it is used and how long it is retained. There are no hidden terms or undisclosed uses of data.
Cookie Management
Cookies are used to improve your browsing experience and ensure gaming sessions run smoothly. You can manage cookie settings through your web browser at any time.
Privacy Support 24/7
Our support team is available to assist with any privacy or data protection enquiries via live chat and email in Malay and English every day.
Introduction and Scope of This Policy
This Privacy Policy is issued by boos96, an online gambling platform operating under international licensing. This policy applies to all users who register, browse or use the services provided through the boos96 website.
By registering an account or continuing to use boos96's services, you are considered to have read, understood and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please contact our support team before continuing to use the service.
Use of this website is restricted to individuals aged 21 and above. boos96 does not knowingly collect information from individuals below that age limit. If we find that an account has been registered by an underage individual, that account will be suspended and the related data will be deleted.
Information We Collect
boos96 collects various types of information when you interact with our platform. This collection is carried out to enable us to provide services that are secure, legally compliant and of high quality.
Information you provide directly:
- Full name as per identity card (MyKad) or passport
- Email address and mobile phone number
- Date of birth for age verification purposes (21+)
- E-wallet or banking account information for processing deposits and withdrawals
- Account password stored in a hashed format that cannot be read
Information collected automatically:
- IP address and type of device used
- Web browser and operating system
- Gaming session records, deposit and withdrawal transactions
- Activity log data for detecting fraud and suspicious activity
- Cookie information and session tokens
Purpose of Using Information
Every piece of information collected is used for legitimate purposes that are clearly stated. boos96 does not use your data for any purpose other than those listed below without obtaining your consent first.
- Verifying the identity and age of players to comply with international licensing requirements
- Processing deposits and withdrawals securely and accurately
- Detecting and preventing fraud, money laundering and unlawful activity
- Providing responsive customer support in Malay and English
- Sending notifications related to accounts, transactions and security updates
- Improving the quality of boos96 products and services based on aggregate usage analysis
- Complying with legal obligations under the international licensing held by boos96
Sharing Information with Third Parties
boos96 respects your privacy and does not sell or hand over personal information to any third party for commercial marketing purposes without your consent. However, there are limited situations where data sharing may occur:
- Payment service providers — to process transactions via Touch 'n Go eWallet, DuitNow, FPX and cryptocurrencies (USDT, BTC, ETH)
- Gaming platform providers — minimum game data required to ensure a smooth playing experience
- Licensing authority bodies — to meet audit and international licensing compliance requirements
- Law enforcement agencies — where there is a valid court order or criminal investigation involving the account in question
All third parties involved in data processing are required to comply with strict confidentiality agreements and security standards equivalent to ours.
Data Security and Storage
boos96 implements comprehensive technical and organisational measures to protect your personal information from unauthorised access, loss, destruction or disclosure.
- 256-bit SSL encryption for all data communications between your browser and our servers
- Password storage using an irreversible hashing method (bcrypt)
- Two-factor authentication (2FA) available for additional account protection
- Continuous 24/7 security monitoring to detect cyber threats
- Regular data backups with full encryption to ensure service continuity
Your personal data is retained for as long as your account is active or as long as required to fulfil legal obligations. Once an account is officially closed, data will be retained for a period determined by international licensing requirements before being permanently deleted.
Your Rights as a User
As a boos96 user, you have the following rights regarding your personal information. All requests can be submitted to our support team via live chat or email at
- Right of Access — you may request a copy of the personal information we hold about you
- Right of Rectification — you may request that we correct information that is inaccurate or incomplete
- Right of Erasure — you may request deletion of your data in certain situations, subject to our legal obligations
- Right to Restrict Processing — you may request that we stop processing your data under certain circumstances
- Right to Data Portability — you may request your data in a structured, machine-readable format
- Right to Object — you may object to the processing of your data for direct marketing purposes
Cookies and Tracking Technologies
The boos96 website uses cookies and similar tracking technologies to ensure the basic functions of the website run properly and to improve the user experience. Cookies do not store sensitive information such as passwords or bank account numbers.
Types of cookies we use:
- Session Cookies — required to maintain the login session and ensure games run without interruption
- Preference Cookies — stores your language preferences and display settings
- Analytics Cookies — helps us understand how users interact with the website for improvement purposes
- Security Cookies — detects suspicious login activity and protects your account
You can control or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the boos96 website.
Changes to This Privacy Policy
boos96 reserves the right to update or amend this Privacy Policy from time to time in line with changes in legislation, industry practices, or improvements to our services. Any material changes will be communicated to users through the following means:
- Written notice via the email registered to your account
- A notice in your account during your next login session
- An updated effective date at the top of this page
Continued use of boos96 services after the effective date of any changes is considered acceptance of the updated terms. If you have any concerns or questions, please contact our support team, available every day.
Contact Us About Privacy
For any enquiries, complaints, or requests relating to this Privacy Policy, you may contact the boos96 support team through the following channels:
- 24/7 Live Chat — instant support in Malay and English via the chat icon on our website
- Support Email —
We aim to respond to all privacy-related enquiries thoroughly. Your identity may need to be verified before we can process any requests relating to personal data.
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